Business Administration

Business Administration with Specializations in:

  • Articulated A.S. to B.A./B.S. Career Path in General Business Administration
  • Finance
  • Human Resources Management
  • International Business
  • Management
  • Marketing
  • Real Estate Management
  • Small Business Management

Associate in Science Degree (CIP # 1552020102)

This program is designed for students who seek immediate employment in the field of business administration and/or who decide to utilize this Articulated A.S. to B.A./B.S. Career Path to transfer to any Florida public university as a junior to complete a four-year Bachelor’s degree in General Business Administration. It is designed to help students develop managerial know-how and become valuable assets to any company. Instruction in this program provides a balanced curriculum of general education and business-related subjects.

For those students who wish to utilize the Articulated A.S. to B.A./B.S. Career Path to complete a four-year Bachelor's degree in General Business Administration, please refer to the requirements for the Articulated A.S. to B.A./B.S. in General Business Administration.

Students are strongly encouraged to consult a career program advisor in the department office for assistance in determining the best education plan for their career goals.

Students wishing to transfer any credits from this program to another institution must accept responsibility for securing approval from the transfer institution.

Although scheduling may not always provide for the following progression of courses, students should use the foundation, intermediate and advanced course sequence as a guide in program planning.

All degree-seeking students must satisfy entry testing requirements and satisfactorily complete all Mandatory courses in reading, student success, mathematics, English, and English for Academic Purposes in which the student is placed.

Alternative Ways to Earn Credit

Graduates of specific programs at Orange County Technical Colleges may be eligible to receive college credit for specific courses in this program. You may also be eligible to receive credit toward this degree if you have earned an approved licensure (such as a Florida Real Estate License) or have earned Career Pathways credit.  For more information and requirements, go to http://valenciacollege.edu/asdegrees/transferagreements.cfm to view the award of credit options. Eligible students should contact the related academic department and/or Career Program Advisor at Valencia for the award of credit.

Technical Certificates

The Business Administration A.S. degree also offers the following college credit certificate programs. These certificate programs can put you on the fast-track to reaching your career goals. They are designed to equip you with a  specialized skill set for entry-level employment or to upgrade your skills for job advancement. Most can be completed in one year or less, and all of the courses in the certificate programs are embedded in the A.S. degree. Click on the Certificate tab at the top of the page for more information about the course requirements.

  • Business Specialist (12 credits) (CIP # 0552020103)
  • Business Operations (18 credits) (CIP # 0552020104)
  • Business Management (24 credits) (CIP # 0552070101)
  • Customer Service Specialist (12 credits) (CIP # 0552020103)
  • Customer Service Operations (18 credits) (CIP # 0552020104)
  • Customer Service Management (24 credits) (CIP # 0552070101)
  • Entrepreneurship (12 credits)  (CIP # 0552070308)
  • Human Resources Specialist (12 credits) (CIP # 0552020103)
  • Human Resources Operations (18 credits) (CIP # 0552020104)
  • Human Resources Management (24 credits) (CIP # 0552070101)
  • International Business Specialist (12 credits) (CIP # 0552020103)
  • Operations Support and Services (9 credits) (CIP # 0652020502)
  • Real Estate Specialist (12 credits) (CIP # 0552020103)

Start Right

Degree-seeking students enrolling at Valencia for the first time will have a limited range of courses from which to choose for their first 18 college-level credits. Within the first 18 college credit hours, you will be required to take ENC1101 (3 credits), and if applicable, SLS 1122 (3 credits) and a mathematics course appropriate to your selected meta-major (3 credits).  The remaining courses will be chosen from the General Education Core Courses in humanities (3 credits), science (3 credits), or social science (3 credits), and/or the introductory courses within the A.S. degree programs. For specific courses see the Foundation Courses on the “Program Requirements” tab. For course sequencing recommendations, see your Career Program Advisor or create an education plan by logging into Atlas, clicking on the LifeMap tab and clicking My Education Plan.

Potential Careers

  • Marketing Manager
  • Human Resources Manager/Specialist
  • Advertising and Promotions Manager
  • Training and Development Manager
  • Administrative Service Manager
  • Financial Manager/Specialist
  • Public Relations Manager/Specialist
  • Sales Agent, Business Services
  • General Operations Manager
  • Customer Service Manager/Specialist
  • Insurance Specialist
  • Real Estate Specialist

Salary & Earnings Information

For salary and wage information, visit: www.floridawages.com.

Contacts

Future Students

Contact Enrollment Services at enrollment@valenciacollege.edu or call 407-582-1507.

Current Students

East Campus
Storm Russo, Program Chair: 407-582-2348
srusso@valenciacollege.edu
Lee McCain, Program Chair: 407-582-2489
lmccain@valenciacollege.edu
Liz Jusino, Career Program Advisor  for (AS to BS Track): 407-582-2170
ejusino2@valenciacollege.edu
Kerry-Ann Rawls, Career Program Advisor for (Specializations): 407-582-2068
krawls2@valenciacollege.edu

West Campus
Cheri Cutter, Program Chair: 407-582-1322
ccutter1@valenciacollege.edu
Mario Richardson, Career Program Advisor for (Specializations): 407-582-1192
mrichardson@valenciacollege.edu
Genevieve Hall, Career Program Advisor for (AS to BS Track): 407-582-1239
ghall13@valenciacollege.edu

Osceola Campus
Stanton Reed, Program Chair: 407-582-4224
sreed21@valenciacollege.edu
Claudia Zequeira, Career Program Advisor: 407-582-4172
czequeira@valenciacollege.edu

Internship and Workforce Services

If you need assistance with job resources or in locating an internship, please visit: valenciacollege.edu/internship.

Program Outcomes

  • Perform the management functions.
  • Compare selected theories of management.
  • Prepare basic financial statements.
  • Analyze business and financial information for internal decision making.
  • Assess ethical issues in business situations.
  • Perform the functions in the marketing mix.
  • Use basic business applications software.
Foundation Courses
ENC 1101FRESHMAN COMPOSITION I +*~3
SPC 1608FUNDAMENTALS OF SPEECH ~3
SLS 1122New Student Experience ~3
ECO 2013Principles of Economics-Macro +~3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS +3
GEB 1011Introduction To Business3
Intermediate Courses
BUL 2241Business Law I *3
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING +*3
MAN 2021Principles Of Management +*3
HumanitiesSee Gen. Ed. Core Requirement ~3
Core Requirements30
Specialization (see below)30
Total Credit Hours60
+

This course must be completed with a grade of C or better.

*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

(GR)

Denotes a Gordon Rule course.

Articulated A.S. to B.A./B.S. Career Path in General Business Administration

This career path is designed for students who wish to transfer to any Florida public university as a junior to complete a four-year bachelor's degree in General Business Administration. Students are strongly encouraged to consult a Career Program Advisor for special career advisement.

Program Outcomes

  • Perform the management functions.
  • Compare selected theories of management.
  • Prepare basic financial statements.
  • Analyze business and financial information for internal decision making.
  • Assess ethical issues in business situations.
  • Perform the functions in the marketing mix.
  • Use basic business applications software.
MAC 1105College Algebra +*~3
ENC 1102Freshman Comp II +*~3
MAC 2233Calc For Busn and Soc Scien +*~3
STA 2023Statistical Methods +*~3
MAR 2011Principles of Marketing +*3
ACG 2071CPrin of Managerial Accounting +*3
ECO 2023Principles Of Economics-Micro +3
Social Science See Gen. Ed. Institutional Requirement (GR) +*~ 3
Humanities See Gen. Ed. Institutional Requirement (GR) +*~3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
+

This course must be completed with a grade of C or better.

*

This course has a prerequisite; check description in Valencia catalog.

~

This is a general education course.

(GR)

Denotes a Gordon Rule course.

Finance Specialization

Program Outcomes

  • Assess legal and ethical aspects of financial issues.
  • Compare selected Theories of Management.
  • Apply Business Mathematics Principles.
  • Use basic Business Application Software.
  • Examine the Financial Industry trends.
  • Describe basic business law in the areas of security procedures and fraud detection.
  • Prepare basic financial statements.
FIN 2000Principles of Finance3
FIN 2010Personal Investments3
FIN 2100Personal Finance3
CGS 2510CSpreadsheet Applications3
MTB 1103Business Mathematics 13
OST 1335CBUSINESS COMMUNICATION3
Science or MathSee Gen. Ed. Core Requirement +*~3
Internships and/or Business Electives 23
ECO 2023Principles Of Economics-Micro3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
~

This is a general education course.

1

 MAT 1033C or higher mathematics course may be substituted for MTB 1103

Human Resources Management Specialization

Program Outcomes

  • Perform the management functions.
  • Compare selected theories of management.
  • Prepare basic financial statements.
  • Assess ethical issues in business situations.
  • Use basic business application software.
  • Perform basic human resources functions
  • Apply knowledge of federal and state laws governing human resources management.
  • Apply business mathematics principles.
MAN 2300Intro To Human Resources Mgmt3
MNA 2329Case Studies in HR Mgmt *3
MNA 2320Hum Res Recruitment/Staffing *3
MNA 2325Compenstion and Benefts Systms *3
MNA 2403Human Resource Mgmt Law *3
MTB 1103Business Mathematics 13
OST 1335CBUSINESS COMMUNICATION3
Science or MathSee Gen. Ed. Core Requirement +*~3
ECO 2023Principles Of Economics-Micro3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 The is a general education course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

Notes:

Most Human Resources Management Specialization courses are offered only on the East Campus.

International Business Specialization

Program Outcomes

  • Describe the impact of language, culture, religion and local government regulations on the conduct of international business.
  • Explain the demographics, market segmentation and the selection of target markets as applied to the global business environment.
  • Demonstrate strategies for opening foreign markets, including pure exporting, use of local distributors, global manufacturing, operating wholly-owned subsidiaries and foreign direct investment.
  • Apply the planning process and develop marketing strategies for the international marketplace.
  • Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization’s integrative trade initiatives.
GEB 1350Intro: International Business +3
MAR 2150International Marketing3
FIN 2051International Finance *3
CGS 2510CSpreadsheet Applications3
MTB 1103Business Mathematics 13
OST 1335CBUSINESS COMMUNICATION3
Science or MathSee Gen. Ed. Core Requirement +*~3
Internship(s) and/or Business Electives 23
ECO 2023Principles Of Economics-Micro3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
+

This course must be completed with a grade of C or better.

*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

1

MAT 1033C or higher mathematics course may be substituted for MTB 1103. 

2

Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303 JOB SEARCH.

If a student is going for the Global Distinction, pick two of the following courses:  
GEA 1000 World Geography, GEB 2955 Immersion in Global Business, HUM 2403 Middle Eastern Humanities, HUM 2410 Asian Humanities, HUM 2454 African-American Humanities, HUM 2461 Latin American Humanities, INR 2002 International Politics or INR 2002H International Politics Honors, SPC 1700 Cross-Cultural Communication

Management Specialization

Program Outcomes

  • Perform the management functions
  • Compare selected theories of management.
  • Prepare basic financial statements.
  • Assess ethical issues in business situations.
  • Perform the functions in the marketing mix.
  • Use basic business application software.
  • Apply business mathematics principles.
  • Explain the legal principles that generally apply to business entities.
MAR 2011Principles of Marketing *3
BUL 2242Business Law II *3
ACG 2071CPrin of Managerial Accounting *3
CGS 2510CSpreadsheet Applications3
MTB 1103Business Mathematics 13
OST 1335CBUSINESS COMMUNICATION3
Science or MathSee Gen. Ed. Core Requirement +*~3
Internship(s) and/or Business Electives 23
ECO 2023Principles Of Economics-Micro3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

Marketing Specialization

Program Outcomes

  • Perform the management functions.
  • Compare selected theories of management.
  • Prepare basic financial statements.
  • Assess ethical issues in business situations.
  • Perform the functions in the marketing mix.
  • Use basic business application software.
  • Apply business mathematics principles
  • Explain the legal principles that generally apply to business entities.
  • Apply advertising and selling principles to an organization’s overall success.
MAR 2011Principles of Marketing *3
MKA 2021Principles Of Selling *3
MKA 2511Advertising *3
BUL 2242Business Law II *3
CGS 2510CSpreadsheet Applications3
MTB 1103Business Mathematics 13
OST 1335CBUSINESS COMMUNICATION3
Science or MathSee Gen. Ed. Core Requirements +*~3
ECO 2023Principles Of Economics-Micro3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

1

 MAT 1033C or higher mathematics course may be substituted for MTB 1103.

Real Estate Management Specialization

Program Outcomes

  • Perform the Management Functions.
  • Compare selected Theories of Management.
  • Apply Business Mathematics Principles.
  • Use basic Business Application Software.
  • Apply the effect of current economic trends on the Real Estate industry.
  • Appropriately use Real Estate Terminology.
  • Apply Selling Principles to an organization’s overall success.
  • Prepare basic Financial Statements.
  • Assess ethical issues in Business situations.
REE 1000Real Estate Prin and Pract3
REE 1400Florida Real Estate Law3
MKA 2021Principles Of Selling *3
MTB 1103Business Mathematics 13
OST 1335CBUSINESS COMMUNICATION3
Science or MathSee Gen. Ed. Core Requirements +*~3
Internship(s) and/or Business Electives 26
ECO 2023Principles Of Economics-Micro3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 This is general education course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

Small Business Management Specialization

Program Outcomes

  • Perform the management functions.
  • Compare selected theories of management.
  • Apply business mathematics principles.
  • Use basic business application software.
  • Prepare basic financial statements.
  • Generate a business plan.
  • Perform the functions in the marketing mix.
SBM 1000Small Business Management3
MAR 2011Principles of Marketing *3
CGS 2510CSpreadsheet Applications3
MTB 1103Business Mathematics 13
OST 1335CBUSINESS COMMUNICATION3
Science or MathSee Gen. Ed. Core Requirements +*~3
Internship(s) and/or Business Electives 26
ECO 2023Principles Of Economics-Micro3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

This is a general educfation course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

Notes:

Specialized courses may not be offered every session or on every campus.

Students are encouraged to see the Career Program Advisor for special career advisement.

Associate in Science (A.S.) Degree students who wish to pursue a Bachelor’s Degree have the opportunity to transfer into a related bachelor’s degree (2 +2) that is offered at any state college in Florida. Students who want to continue their education should discuss the career path with their Career Program Advisor, as well as contact their State College of choice for acceptance of this degree.

2Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303 Job Search.

Specialized courses may not be offered every session or on every campus.

Business Management

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail.

Program Outcomes

  • Compare selected theories of management.
  • Use basic business application software.
  • Assess ethical issues in business situations.
  • Apply business mathematics principles.
Foundation Courses
GEB 1011Introduction To Business ((footnote should be on ACG not GEB)) *3
or ACG 2021C PRINCIPLES OF FINANCIAL ACCOUNTING
Foundation Business Elective3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLS PACK)
Select one of the following. Courses may not be counted in two places within the same certificate.3
Business Mathematics 2
Basic Accounting
PRINCIPLES OF FINANCIAL ACCOUNTING *
College Algebra +*~
Intermediate Courses
BUL 2241Business Law I *3
Intermediate Business Elective3
Advanced Courses
INP 1301Psychology In Bus-Industry3
or PSY 2012 General Psychology
Advanced Business Elective(s)3
Total Credit Hours24
Foundation Business Electives
These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement.
FIN 2000Principles of Finance3
MAN 2021Principles Of Management *3
MAR 2011Principles of Marketing *3
MKA 2021Principles Of Selling *3
SBM 1000Small Business Management3
ACG 2071CPrin of Managerial Accounting *3
Intermediate Business Electives
These courses may be used for Intermediate Business Elective credit if not being used as a Certificate requirement.
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
ACG 2071CPrin of Managerial Accounting *3
APA 1111CBasic Accounting3
FIN 2000Principles of Finance3
FIN 2010Personal Investments3
FIN 2100Personal Finance3
GEB 1136Foundations of E-Business3
INP 1301Psychology In Bus-Industry3
MAN 2021Principles Of Management *3
MAR 2011Principles of Marketing *3
MKA 2021Principles Of Selling *3
MTB 1103Business Mathematics3
OST 1335CBUSINESS COMMUNICATION3
PSY 2012General Psychology3
SBM 1000Small Business Management3
Advanced Business Electives
These courses may be used for Advanced Business Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA,CTS, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, SLS 1122, and SPC 1608.
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

2

MAT 1033C Intermediate Algebra or higher mathematics may be substituted for MTB 1103 Business Mathematics.

Note:

Specialized courses may not be offered every session or on every campus.

This certificate program is eligible for Financial Aid.

Business Operations

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail.

Program Outcomes

  • Compare selected theories of management.
  • Use basic business application software.
  • Apply business mathematics principles.
  • Assess ethical issues in business situations.
Foundation Courses
GEB 1011Introduction To Business ((ACG 2021C should have the *, not GEB 1011) *3
or ACG 2021C PRINCIPLES OF FINANCIAL ACCOUNTING
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLS PACK)
Foundation Business Elective3
Select one of the following. Courses may not be counted in two places within the same certificate.3
Business Mathematics 2
Basic Accounting
PRINCIPLES OF FINANCIAL ACCOUNTING *
College Algebra +*~
Intermediate Courses
BUL 2241Business Law I *3
Intermediate Business Elective3
Total Credit Hours18
Foundation Business Electives
These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement.
FIN 2000Principles of Finance3
MAN 2021Principles Of Management *3
MAR 2011Principles of Marketing *3
MKA 2021Principles Of Selling *3
SBM 1000Small Business Management3
ACG 2071CPrin of Managerial Accounting *3
Intermediate Business Electives
These courses may be used for Intermediate Business Elective credit if not being used as a Certificate requirement.
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
ACG 2071CPrin of Managerial Accounting *3
APA 1111CBasic Accounting3
FIN 2000Principles of Finance3
FIN 2010Personal Investments3
FIN 2100Personal Finance3
GEB 1136Foundations of E-Business3
INP 1301Psychology In Bus-Industry3
MAN 2021Principles Of Management *3
MAR 2011Principles of Marketing *3
MKA 2021Principles Of Selling *3
MTB 1103Business Mathematics3
OST 1335CBUSINESS COMMUNICATION3
PSY 2012General Psychology3
SBM 1000Small Business Management3
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

2

MAT 1033C Intermediate Algebra or higher mathematics may be substituted for MTB 1103 Business Mathematics.

Note:

Specialized courses may not be offered every session or on every campus.

Business Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail.

Program Outcomes

  • Compare selected theories of management.
  • Use basic business application software.
  • Assess ethical issues in business situations.
  • Apply business mathematics principles.
Foundation Courses
GEB 1011Introduction To Business (ACG 2021C should have the * Not GEB1011) *3
or ACG 2021C PRINCIPLES OF FINANCIAL ACCOUNTING
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLS PACK)
Select one of the following. Courses may not be used in two places within the same certificate.3
Business Mathematics 2
Basic Accounting
PRINCIPLES OF FINANCIAL ACCOUNTING *
Prin of Managerial Accounting *
College Algebra +*~
Foundation Business Elective3
Total Credit Hours12
Foundation Business Electives
These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement.
FIN 2000Principles of Finance3
MAN 2021Principles Of Management *3
MAR 2011Principles of Marketing *3
MKA 2021Principles Of Selling *3
SBM 1000Small Business Management3
APA 1111CBasic Accounting3
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
ACG 2071CPrin of Managerial Accounting *3
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

2

MAT 1033C Intermediate Algebra or higher mathematics may be substituted for MTB 1103 Business Mathematics.

Note:

Specialized courses may not be offered every session or on every campus.

Customer Service Management

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service.

Program Outcomes

  • Compare selected theories of management.
  • Use basic business application software.
  • Perform the functions in the marketing mix.
  • Implement business, technical and interpersonal skills for customer support.
  • Perform the management functions.
Foundation Courses
GEB 1011Introduction To Business3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
CTS 1155CInt to Cust Svc and Help Desk3
Customer Service Elective(s)3
Intermediate Courses
MAR 2011Principles of Marketing *3
OST 1335CBUSINESS COMMUNICATION3
Advanced Courses
PSY 2012General Psychology3
or INP 1301 Psychology In Bus-Industry
MAN 2021Principles Of Management *3
Total Credit Hours24
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Customer Service Electives
These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CTS, GEB, ECO, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1122, SLS 1303 Job Search, SLS 2940 Service Learning, and SPC 1608 Fundamentals of Speech.

Notes:

Specialized courses may not be offered every session or on every campus.

This certificate program is eligible for Financial Aid.

Customer Service Operations

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service.

Program Outcomes

  • Compare selected theories of management.
  • Use basic business application software.
  • Perform the functions in the marketing mix.
  • Implement business, technical and interpersonal skills for customer support.
Foundation Courses
GEB 1011Introduction To Business3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
CTS 1155CInt to Cust Svc and Help Desk3
Customer Service Elective(s)3
Intermediate Courses
MAR 2011Principles of Marketing *3
OST 1335CBUSINESS COMMUNICATION3
Total Credit Hours18
*

This course has a prerequisite; check description in Valencia catalog

Customer Service Electives
These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CTS, ECO, GEB, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1122 Student Success, SLS 1303 Job Search, SLS 2940 Service Learning, and SPC 1608 Fundamentals of Speech.

Note:

Specialized courses may not be offered every session or on every campus.

Human Resources Operations

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Human Resources Management.

Program Outcomes

  • Perform the management functions.
  • Use basic business application software.
  • Perform basic human resources functions.
  • Apply knowledge of federal and state laws governing human resources management.
  • Assess ethical issues in business situations.
Foundation Courses
MAN 2300Intro To Human Resources Mgmt3
MNA 2320Hum Res Recruitment/Staffing *3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLS PACK)
GEB 1011Introduction To Business3
or Business Elective(s)
Intermediate Courses
MNA 2403Human Resource Mgmt Law *3
Business Elective(s)3
Total Credit Hours18
Business Electives
These courses may be used for Business Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS, COP, CTS , FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, SLS 1122, and SPC 1608.
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Notes:

The credits in this certificate program apply toward the Business Administration Associate in Science degree.

Most certificate courses are offered only on the East Campus.

Specialized courses may not be offered every session or on every campus.

Human Resources Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Human Resources Management.

Program Outcomes

  • Perform the Management Functions.
  • Use basic Business Application Software.
  • Perform basic Human Resources Functions.
  • Assess ethical issues in Business situations.
Foundation Courses
MAN 2300Intro To Human Resources Mgmt3
MNA 2320Hum Res Recruitment/Staffing *3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLS PACK)
GEB 1011Introduction To Business3
or Business Elective(s)
Total Credit Hours12
Business Electives
These courses may be used for Business Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS,COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, TRA, SLS 1303, SLS 1122, and SPC 1608.
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Notes:

The credits in this certificate program apply toward the Business Administration Associate in Science degree.

Most certificate courses are offered only on the East Campus.

Specialized courses may not be offered every session or on every campus.

International Business Specialist

Program Outcomes

  • Describe the impact of language, culture, religion and local government regulations on the conduct of international business.
  • Explain the demographics, market segmentation and the selection of target markets as applied to the global business environment.
  • Demonstrate strategies for opening foreign markets, including pure exporting, use of local distributors, global manufacturing, operating wholly-owned subsidiaries and foreign direct investment.
  • Apply the planning process and develop marketing strategies for the international marketplace.
  • Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization’s integrative trade initiatives.
Foundation Courses
GEB 1011Introduction To Business3
GEB 1350Intro: International Business +3
MAR 2150International Marketing *3
FIN 2051International Finance *3
Total Credit Hours12
+

 This course must be completed with a grade of C or better.

*

 This course has a prerequisite; check description in Valencia catalog.

Operations Support and Services

Technical Certificate

This program prepares students for entry level employment in the area of operations support and/or to provide supplemental training for persons previously or currently employed in this area. The content includes but is not limited to communication skills, supervision skills, employability skills, and general business procedures and operation.

Program Outcomes

  • Use basic business applications software

  • Compare selected theories of management

GEB 1011Introduction To Business3
OST 1335CBUSINESS COMMUNICATION3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
Total Credit Hours9

Real Estate Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Real Estate.

Program Outcomes

  • Perform the management functions.
  • Use basic business application software.
  • Apply the effect of current economic trends on the real estate industry.
  • Appropriately use real estate terminology.
REE 1000Real Estate Prin and Pract3
REE 1400Florida Real Estate Law3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLS PACK)
Select one of the following:3
Real Property I
Introduction To Business
Business Elective(s)
Total Credit Hours12
Business Electives
These courses may be used for Business Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, SLS 1122, and SPC 1608.
1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Notes:

The credits in the certificate programs apply toward the Business Administration Associate in Science degree, or the Business Management, Marketing, and Administration Associate in Science degree.

Specialized courses may not be offered every session or on every campus.