2024-25 Catalog

Business Administration

Business Administration with Specializations in:

  • Finance
  • Human Resources Management
  • International Business
  • Management
  • Marketing
  • Real Estate Management
  • Small Business Management

Associate in Science Degree (CIP # 1552020102)

This program is designed for students who seek immediate employment in the field of business administration. It is designed to help students develop managerial know-how and become valuable assets to any company. Instruction in this program provides a balanced curriculum of general education and business-related subjects.

Students are strongly encouraged to consult a career program advisor in the department office for assistance in determining the best education plan for their career goals.

Students wishing to transfer any credits from this program to another institution must accept responsibility for securing approval from the transfer institution.

Although scheduling may not always provide for the following progression of courses, students should use the foundation, intermediate and advanced course sequence as a guide in program planning.

All degree-seeking students must satisfy entry testing requirements and satisfactorily complete all Mandatory courses in reading, student success, mathematics, English, and English for Academic Purposes in which the student is placed.

Alternative Ways to Earn Credit toward this Degree

Graduates of specific programs at Orange Technical College and Osceola Technical College, as well as other institutions may be eligible to receive college credit for courses in this program. You may also be eligible to receive credit toward this degree if you have earned one of the approved Gold Standard industry certifications or Career Pathways credit. To learn more about Valencia’s award of credit options, visit https://valenciacollege.edu/academics/programs/as-degree/credit-industry-certification-agreements.php. Eligible students should contact the Career Program Advisor in their academic department for more information about the requirements for the award of credit.

College Credit Technical Certificates

The Business Administration A.S. degree also offers the following college credit certificate programs.  These certificates can put you on the fast-track to reaching your career goals. They are designed to equip you with a specialized skill set for entry-level employment or to upgrade your skills for job advancement. Most can be completed in one year or less, and all of the courses in the certificates are embedded in the A.S. degree. You can earn the certificates as you progress through your A.S. Degree or as a separate, stand-alone credential. Click on the Certificate tab at the top of the page for more information about the certificates that are offered.

  • Business Specialist (12 credits) (CIP # 0552020103)
  • Business Operations (18 credits) (CIP # 0552020104)
  • Business Management (24 credits) (CIP # 0552070101)
  • Customer Service Specialist (12 credits) (CIP # 0552020103)
  • Customer Service Operations (18 credits) (CIP # 0552020104)
  • Customer Service Management (24 credits) (CIP # 0552070101)
  • Entrepreneurship (12 credits)  (CIP # 0552070308)
  • Human Resources Specialist (12 credits) (CIP # 0552020103)
  • Human Resources Operations (18 credits) (CIP # 0552020104)
  • Human Resources Management (24 credits) (CIP # 0552070101)
  • International Business Specialist (12 credits) (CIP # 0552020103)
  • Operations Support and Services (9 credits) (CIP # 0652020502)
  • Real Estate Specialist (12 credits) (CIP # 0552020113)
  • Social Entrepreneurship Specialist (12 credits) (CIP # 0552020103)

Start Right

Degree-seeking students enrolling at Valencia for the first time will have a limited range of courses from which to choose for their first 18 college-level credits. Within the first 18 college credit hours, you will be required to take ENC1101 (3 credits), and if applicable, SLS 1122 (3 credits) and a mathematics course appropriate to your selected meta-major (3 credits).  The remaining courses will be chosen from the General Education Core Courses in humanities (3 credits), science (3 credits), or social science (3 credits), and/or the introductory courses within the A.S. degree programs. For specific courses see the Foundation Courses on the “Program Requirements” tab. For course sequencing recommendations, see your Career Program Advisor or create an education plan by logging into Atlas, clicking on the LifeMap tab and clicking My Education Plan.

Potential Careers

  • Marketing Manager
  • Human Resources Manager/Specialist
  • Advertising and Promotions Manager
  • Training and Development Manager
  • Administrative Service Manager
  • Financial Manager/Specialist
  • Public Relations Manager/Specialist
  • Sales Agent, Business Services
  • General Operations Manager
  • Customer Service Manager/Specialist
  • Insurance Specialist
  • Real Estate Specialist

Salary & Earnings Information

For career information related to this program, please visit O*Net OnLine.

Contacts

Future Students

To learn more about this program, contact Enrollment Services at enrollment@valenciacollege.edu or 407-582-1507 or visit valenciacollege.edu/business-administration/.

Current Students

Your Career Program Advisor contact information can be found in Atlas. Log into Atlas, click on the Courses tab, and check your Academic Profile information to find a link to your Advisor. 

East Campus Faculty Program Chair
Storm Russo: 407-582-2348 
srusso@valenciacollege.edu 
West Campus Faculty Program Chair
Cheri Cutter, Program Chair: 407-582-1322
ccutter1@valenciacollege.edu

Osceola Campus Faculty Program Chair
Sonia Casablanca: 407-582-4136
scasablanca@valenciacollege.edu

Internship and Workforce Services

If you need assistance with job resources or in locating an internship, please visit: valenciacollege.edu/internship.

Program Outcomes

  • Perform the management functions
  • Prepare basic financial statements.
  • Assess ethical issues in business situations.
  • Perform the functions in the marketing mix.
  • Use basic business applications software.
Foundation Courses
ENC 1101FRESHMAN COMPOSITION I +*~3
ECO 2013PRINCIPLES OF ECONOMICS-MACRO +~3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS +3
GEB 1011INTRODUCTION TO BUSINESS3
Intermediate Courses
BUL 2241BUSINESS LAW I *3
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING +*3
MAN 2021PRINCIPLES OF MANAGEMENT +*3
POS 2041U.S. GOVERNMENT ~3
or AMH 2020 U.S. HISTORY 1877 TO PRESENT
HumanitiesSee Gen. Ed. Core Requirement ~3
Science See Gen. Ed. Core Requirement ~3
Specialization (see below)30
Total Credit Hours60
+

This course must be completed with a grade of C or better.

*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

(GR)

Denotes a Gordon Rule course.

Finance Specialization

Program Outcomes

  • Assess legal and ethical aspects of financial issues.
  • Prepare basic financial statements.
  • Perform personal investment strategies.
FIN 2000PRINCIPLES OF FINANCE3
FIN 2010PERSONAL INVESTMENTS3
FIN 2100PERSONAL FINANCE3
GEB 2862BUSINESS SPREADSHEET APPLICATIONS3
MTB 1103BUSINESS MATHEMATICS 13
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
MathSee Gen. Ed. Core Requirement +*~23
Internships and/or Business Electives 33
ECO 2023PRINCIPLES OF ECONOMICS-MICRO3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE *3
Total Credit Hours30
~

This is a general education course.

1

 MAT 1033C or higher mathematics course may be substituted for MTB 1103

2

It is suggested to choose either MGF 1130 Mathematical Thinking or MAC 1105 College Algebra to meet this requirement.

3

Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.

If a student is going for the Global Distinction, pick two of the following courses:  
GEA 1000 World Geography, GEB 2955 Immersion in Global Business, HUM 2403 Middle Eastern Humanities, HUM 2410 Asian Humanities, HUM 2454 African-American Humanities, HUM 2461 Latin American Humanities, INR 2002 International Politics or INR 2002H International Politics Honors, SPC 1700 Cross-Cultural Communication

Human Resources Management Specialization

Program Outcomes

  • Perform basic human resources functions
  • Apply knowledge of federal and state laws governing human resources management.
MAN 2300INTRODUCTION TO HUMAN RESOURCES MANAGEMENT3
MNA 2329CASE STUDIES IN HUMAN RESOURCES MANAGEMENT *3
MNA 2320HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING *3
MNA 2325COMPENSATION AND BENEFITS SYSTEMS *3
MNA 2403HUMAN RESOURCE MANAGEMENT LAW *3
MTB 1103BUSINESS MATHEMATICS 13
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
MathSee Gen. Ed. Core Requirement +*~23
ECO 2023PRINCIPLES OF ECONOMICS-MICRO3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE *3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 The is a general education course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

2

It is suggested to choose either MGF 1130 Mathematical Thinking or MAC 1105 College Algebra to meet this requirement.

Notes:

Most Human Resources Management Specialization courses are offered only on the East Campus.

International Business Specialization

Program Outcomes

  • Describe the impact of language, culture, religion and local government regulations on the conduct of international business.
  • Explain the demographics, market segmentation and the selection of target markets as applied to the global business environment.
  • Demonstrate strategies for opening foreign markets, including pure exporting, use of local distributors, global manufacturing, operating wholly-owned subsidiaries and foreign direct investment.
  • Apply the planning process and develop marketing strategies for the international marketplace.
  • Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization’s integrative trade initiatives.
GEB 1350INTRODUCTION TO INTERNATIONAL BUSINESS +3
MAR 2150INTERNATIONAL MARKETING *3
FIN 2051INTERNATIONAL FINANCE *3
GEB 2862BUSINESS SPREADSHEET APPLICATIONS3
MTB 1103BUSINESS MATHEMATICS 13
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
MathSee Gen. Ed. Core Requirement +*~23
Internship(s) and/or Business Electives 33
ECO 2023PRINCIPLES OF ECONOMICS-MICRO3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE *3
Total Credit Hours30
+

This course must be completed with a grade of C or better.

*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

1

MAT 1033C or higher mathematics course may be substituted for MTB 1103. 

2

It is suggested to choose either MGF 1130 Mathematical Thinking or MAC 1105 College Algebra to meet this requirement.

3

Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.

If a student is going for the Global Distinction, pick two of the following courses:  
GEA 1000 World Geography, GEB 2955 Immersion in Global Business, HUM 2403 Middle Eastern Humanities, HUM 2410 Asian Humanities, HUM 2454 African-American Humanities, HUM 2461 Latin American Humanities, INR 2002 International Politics or INR 2002H International Politics Honors, SPC 1700 Cross-Cultural Communication

Management Specialization

Program Outcomes

  • Perform managerial decision making based on proper plans, organizational structure, leadership style and control measures. 
MAR 2011PRINCIPLES OF MARKETING *3
BUL 2242BUSINESS LAW II *3
ACG 2071CPRINCIPLES OF MANAGERIAL ACCOUNTING *3
GEB 2862BUSINESS SPREADSHEET APPLICATIONS3
MTB 1103BUSINESS MATHEMATICS 13
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
MathSee Gen. Ed. Core Requirement +*~23
Internship(s) and/or Business Electives 33
ECO 2023PRINCIPLES OF ECONOMICS-MICRO3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE *3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

2

It is suggested to choose either MGF 1130 Mathematical Thinking or MAC 1105 College Algebra to meet this requirement.

3

Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.

If a student is going for the Global Distinction, pick two of the following courses:  
GEA 1000 World Geography, GEB 2955 Immersion in Global Business, HUM 2403 Middle Eastern Humanities, HUM 2410 Asian Humanities, HUM 2454 African-American Humanities, HUM 2461 Latin American Humanities, INR 2002 International Politics or INR 2002H International Politics Honors, SPC 1700 Cross-Cultural Communication

Marketing Specialization

Program Outcomes

  • Apply advertising & selling principles to an organization's overall success.
MAR 2011PRINCIPLES OF MARKETING *3
MKA 2021PRINCIPLES OF SELLING *3
MKA 2511ADVERTISING *3
BUL 2242BUSINESS LAW II *3
GEB 2862BUSINESS SPREADSHEET APPLICATIONS3
MTB 1103BUSINESS MATHEMATICS 13
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
MathSee Gen. Ed. Core Requirements +*~23
ECO 2023PRINCIPLES OF ECONOMICS-MICRO3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE *3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 This is a general education course.

1

 MAT 1033C or higher mathematics course may be substituted for MTB 1103.

2

It is suggested to choose either MGF 1130 Mathematical Thinking or MAC 1105 College Algebra to meet this requirement.

Real Estate Management Specialization

Program Outcomes

  • Apply the effect of current economic trends on the Real Estate industry.
  • Appropriately use Real Estate terminology.
  • Apply selling principles to an organization’s overall success.
REE 1000REAL ESTATE PRINCIPLES AND PRACTICES3
REE 1400FLORIDA REAL ESTATE LAW3
MKA 2021PRINCIPLES OF SELLING *3
MTB 1103BUSINESS MATHEMATICS 13
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
MathSee Gen. Ed. Core Requirements +*~23
Internship(s) and/or Business Electives 36
ECO 2023PRINCIPLES OF ECONOMICS-MICRO3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE *3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

 This is general education course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

2

It is suggested to choose either MGF 1130 Mathematical Thinking or MAC 1105 College Algebra to meet this requirement.

3

Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.

If a student is going for the Global Distinction, pick two of the following courses:  
GEA 1000 World Geography, GEB 2955 Immersion in Global Business, HUM 2403 Middle Eastern Humanities, HUM 2410 Asian Humanities, HUM 2454 African-American Humanities, HUM 2461 Latin American Humanities, INR 2002 International Politics or INR 2002H International Politics Honors, SPC 1700 Cross-Cultural Communication

Small Business Management Specialization

Program Outcomes

  • Generate a business plan.
SBM 1000SMALL BUSINESS MANAGEMENT3
MAR 2011PRINCIPLES OF MARKETING *3
GEB 2862BUSINESS SPREADSHEET APPLICATIONS3
MTB 1103BUSINESS MATHEMATICS 13
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
MathSee Gen. Ed. Core Requirements +*~23
Internship(s) and/or Business Electives 36
ECO 2023PRINCIPLES OF ECONOMICS-MICRO3
GEB 2860BUSINESS ADMINSTRATION CAPSTONE *3
Total Credit Hours30
*

This course has a prerequisite; check description in Valencia catalog.

~

This is a general educfation course.

1

 MAT 1033C or higher mathematics may be substituted for MTB 1103.

2

It is suggested to choose either MGF 1130 Mathematical Thinking or MAC 1105 College Algebra to meet this requirement.

3

Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.

If a student is going for the Global Distinction, pick two of the following courses:  
GEA 1000 World Geography, GEB 2955 Immersion in Global Business, HUM 2403 Middle Eastern Humanities, HUM 2410 Asian Humanities, HUM 2454 African-American Humanities, HUM 2461 Latin American Humanities, INR 2002 International Politics or INR 2002H International Politics Honors, SPC 1700 Cross-Cultural Communication

Notes:

Specialized courses may not be offered every session or on every campus. Students are encouraged to see the Career Program Advisor for special career advisement.

Expand your career opportunities with a Bachelor’s Degree in Business and Organizational Leadership (BASBOL) from Valencia. This degree builds on your skills, and prepares you for a supervisory or management role within your respective field. For more information, go to: Bachelor's Degree in Business & Organizational Leadership.  Students who wish to continue their education should consult with a Career Program Advisor to determine the best education plan for their career goals. 

For students who are pursuing the A.S. to B.S. career path, additional General Education courses are required to satisfy the required 36 hours for the Bachelor of Science degree. Students are strongly encouraged to speak with an advisor to identify the additional General Education courses needed.

Students who wish to continue their education should consult with their Career Program Advisor to discuss transfer options and requirements, and determine the best education plan for their career goals. Students wishing to transfer credits from this program to another institution must accept responsibility for securing approval from the transfer institution for acceptance of this degree.

Business Management

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail.  

Program Outcomes

  • Manage & use basic business application software.
  • Prepare & use financial information about business organizations to support decision making.
  • Demonstrate effective business communications skills.
  • Assess ethical issues in business situations.
  • Perform the management functions.
  • Demonstrate employability skills.
Foundation Courses
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
or GEB 1011 INTRODUCTION TO BUSINESS
Foundation Business Elective3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE)
Select one of the following. Courses may not be counted in two places within the same certificate.3
BUSINESS MATHEMATICS 2
COLLEGE ACCOUNTING
PRINCIPLES OF FINANCIAL ACCOUNTING *
COLLEGE ALGEBRA +*~
WRITING AND SPEAKING IN BUSINESS
Intermediate Courses
BUL 2241BUSINESS LAW I *3
Intermediate Business Elective3
Advanced Courses
MAN 2021PRINCIPLES OF MANAGEMENT *3
Advanced Business Elective(s)3
Total Credit Hours24
Foundation Business Electives
These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement.
FIN 2000PRINCIPLES OF FINANCE3
MAR 2011PRINCIPLES OF MARKETING *3
MKA 2021PRINCIPLES OF SELLING *3
SBM 1000SMALL BUSINESS MANAGEMENT3
ACG 2071CPRINCIPLES OF MANAGERIAL ACCOUNTING *3
Intermediate Business Electives
These courses may be used for Intermediate Business Elective credit if not being used as a Certificate requirement.
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
ACG 2071CPRINCIPLES OF MANAGERIAL ACCOUNTING *3
APA 1111CCOLLEGE ACCOUNTING3
FIN 2000PRINCIPLES OF FINANCE3
FIN 2010PERSONAL INVESTMENTS3
FIN 2100PERSONAL FINANCE3
GEB 1136
GEB 2862BUSINESS SPREADSHEET APPLICATIONS *3
INP 1301PSYCHOLOGY IN BUSINESS AND INDUSTRY3
MAR 2011PRINCIPLES OF MARKETING *3
MKA 2021PRINCIPLES OF SELLING *3
MTB 1103BUSINESS MATHEMATICS3
SBM 1000SMALL BUSINESS MANAGEMENT3
Advanced Business Electives
These courses may be used for Advanced Business Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA,CTS, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, SLS 1122, and SPC 1608.
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

2

MAT 1033C INTERMEDIATE ALGEBRA or higher mathematics may be substituted for MTB 1103 BUSINESS MATHEMATICS.

Note:

Specialized courses may not be offered every session or on every campus.

This certificate program is eligible for Financial Aid.

Business Operations

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail.  

Program Outcomes

  • Manage & use basic business application software.
  • Prepare & use financial information about business organizations to support decision making.
  • Demonstrate effective business communications skills.
  • Assess ethical issues in business situations.
  • Demonstrate employability skills.
Foundation Courses
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
or GEB 1011 INTRODUCTION TO BUSINESS
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE)
Foundation Business Elective3
Select one of the following. Courses may not be counted in two places within the same certificate.3
BUSINESS MATHEMATICS 2
COLLEGE ACCOUNTING
PRINCIPLES OF FINANCIAL ACCOUNTING *
COLLEGE ALGEBRA +*~
Intermediate Courses
BUL 2241BUSINESS LAW I *3
or ACG 2071C PRINCIPLES OF MANAGERIAL ACCOUNTING
Intermediate Business Course3
Total Credit Hours18
Foundation Business Electives
These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement.
FIN 2000PRINCIPLES OF FINANCE3
MAN 2021PRINCIPLES OF MANAGEMENT *3
MAR 2011PRINCIPLES OF MARKETING *3
MKA 2021PRINCIPLES OF SELLING *3
SBM 1000SMALL BUSINESS MANAGEMENT3
ACG 2071CPRINCIPLES OF MANAGERIAL ACCOUNTING *3
Intermediate Business Electives
These courses may be used for Intermediate Business Elective credit if not being used as a Certificate requirement.
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
ACG 2071CPRINCIPLES OF MANAGERIAL ACCOUNTING *3
APA 1111CCOLLEGE ACCOUNTING3
FIN 2000PRINCIPLES OF FINANCE3
FIN 2010PERSONAL INVESTMENTS3
FIN 2100PERSONAL FINANCE3
GEB 11363
INP 1301PSYCHOLOGY IN BUSINESS AND INDUSTRY3
MAN 2021PRINCIPLES OF MANAGEMENT *3
MAR 2011PRINCIPLES OF MARKETING *3
MKA 2021PRINCIPLES OF SELLING *3
MTB 1103BUSINESS MATHEMATICS3
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
PSY 2012GENERAL PSYCHOLOGY3
SBM 1000SMALL BUSINESS MANAGEMENT3
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

2

MAT 1033C INTERMEDIATE ALGEBRA or higher mathematics may be substituted for MTB 1103 BUSINESS MATHEMATICS.

Note:

Specialized courses may not be offered every session or on every campus.

Business Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail.

Program Outcomes

  • Manage & use basic business application software.
  • Prepare & use financial information about business organizations to support decision making.
  • Demonstrate effective business communications skills.
  • Perform the management functions.
  • Demonstrate employability skills.
Foundation Courses
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
or GEB 1011 INTRODUCTION TO BUSINESS
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE)
Select one of the following. Courses may not be used in two places within the same certificate.3
BUSINESS MATHEMATICS 2
COLLEGE ACCOUNTING
PRINCIPLES OF FINANCIAL ACCOUNTING *
PRINCIPLES OF MANAGERIAL ACCOUNTING *
COLLEGE ALGEBRA +*~
Foundation Business Elective3
Total Credit Hours12
Foundation Business Electives
These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement.
FIN 2000PRINCIPLES OF FINANCE3
MAN 2021PRINCIPLES OF MANAGEMENT *3
MAR 2011PRINCIPLES OF MARKETING *3
MKA 2021PRINCIPLES OF SELLING *3
SBM 1000SMALL BUSINESS MANAGEMENT3
APA 1111CCOLLEGE ACCOUNTING3
ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING *3
ACG 2071CPRINCIPLES OF MANAGERIAL ACCOUNTING *3
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

2

MAT 1033C INTERMEDIATE ALGEBRA or higher mathematics may be substituted for MTB 1103 BUSINESS MATHEMATICS.

Note:

Specialized courses may not be offered every session or on every campus.

Customer Service Management

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service.  

Program Outcomes

  • Use basic business application software.
  • Implement business, technical and interpersonal skills for customer support.
Foundation Courses
GEB 1011INTRODUCTION TO BUSINESS3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
CTS 1155CINTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS3
Customer Service Elective(s)3
Intermediate Courses
MAR 2011PRINCIPLES OF MARKETING *3
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
Advanced Courses
MAN 2021PRINCIPLES OF MANAGEMENT *3
MKA 2021PRINCIPLES OF SELLING *3
Total Credit Hours24
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Customer Service Electives
These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CTS, GEB, ECO, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1122, SLS 1303 Job Search, SLS 2940 Service Learning, and SPC 1608 Fundamentals of Speech.

Notes:

Specialized courses may not be offered every session or on every campus.

This certificate program is eligible for Financial Aid.

Customer Service Operations

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service. 

Program Outcomes

  • Use basic business application software..
  • Implement business, technical and interpersonal skills for customer support.
Foundation Courses
GEB 1011INTRODUCTION TO BUSINESS3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
CTS 1155CINTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS3
Customer Service Elective(s)3
Intermediate Courses
MAR 2011PRINCIPLES OF MARKETING *3
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
Total Credit Hours18
*

This course has a prerequisite; check description in Valencia catalog

Customer Service Electives
These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CTS, ECO, GEB, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1122 Student Success, SLS 1303 Job Search, SLS 2940 Service Learning, and SPC 1608 Fundamentals of Speech.

Note:

Specialized courses may not be offered every session or on every campus.

Customer Service Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service.

Program Outcomes.

  • Use basic business application software.
  • Implement business, technical and interpersonal skills for customer support.
Foundation Courses
GEB 1011INTRODUCTION TO BUSINESS3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
CTS 1155CINTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS3
Customer Service Elective(s)3
Total Credit Hours12
Customer Service Electives
These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL,CTS, ECO, GEB, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1122, SLS 1303, SLS 2940, and SPC 1608.
*

This course has a prerequisite; check description in Valencia catalog.

Notes:

Specialized courses may not be offered every session or on every campus.

Entrepreneurship

Technical Certificate

This program is designed to teach students the fundamentals of starting and operating a business while presenting entrepreneurship as a viable career option. Coursework covers opportunity recognition, business planning, managing a business, market research, the marketing plan, financial management and how to understand accounting information.

Program Outcomes:

  • Design and develop a comprehensive business plan to start a small business.
  • Design and develop a comprehensive small business marketing plan by using appropriate marketing strategies.
  • Understand the basic principles of Management and dealing with employee issues.
  • Have a basic understanding of obtaining financial resources,  controlling cash flow, and keeping accurate financial information for tax
GEB 1011INTRODUCTION TO BUSINESS3
SBM 1000SMALL BUSINESS MANAGEMENT3
or MAN 2021 PRINCIPLES OF MANAGEMENT
GEB 2112ENTREPRENEURSHIP *3
Choose one3
PRINCIPLES OF FINANCIAL ACCOUNTING *
COLLEGE ACCOUNTING
BUSINESS LAW I *
Total Credit Hours12
*

 This course has a prerequisite; check description in Valencia catalog.

Human Resources Management

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Human Resources Management.  

Program Outcomes

  • Perform the management functions.
  • Use basic business application software.
  • Perform basic human resources functions.
  • Apply knowledge of federal and state laws governing human resources management.
  • Assess ethical issues in business situations.
Foundation Courses
MAN 2300INTRODUCTION TO HUMAN RESOURCES MANAGEMENT3
MNA 2320HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING *3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE)
GEB 1011INTRODUCTION TO BUSINESS3
Intermediate Courses
BUL 2241BUSINESS LAW I *3
MNA 2403HUMAN RESOURCE MANAGEMENT LAW *3
Advanced Courses
MNA 2329CASE STUDIES IN HUMAN RESOURCES MANAGEMENT *3
MNA 2325COMPENSATION AND BENEFITS SYSTEMS *3
Total Credit Hours24
+

This course must be completed with a grade of C or better.

*

This course has a prerequisite; check description in Valencia catalog.

1

 CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Notes:

The credits in this certificate program apply toward the Business Administration Associate in Science degree.

Most certificate courses are offered only on the East Campus.

Specialized courses may not be offered every session or on every campus.

This certificate program is eligible for Financial Aid.

Human Resources Operations

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Human Resources Management.  

Program Outcomes

  • Perform the management functions.
  • Use basic business application software.
  • Perform basic human resources functions.
  • Apply knowledge of federal and state laws governing human resources management.
  • Assess ethical issues in business situations.
Foundation Courses
MAN 2300INTRODUCTION TO HUMAN RESOURCES MANAGEMENT3
MNA 2320HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING *3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE)
GEB 1011INTRODUCTION TO BUSINESS3
Intermediate Courses
BUL 2241BUSINESS LAW I *3
MNA 2403HUMAN RESOURCE MANAGEMENT LAW *3
Total Credit Hours18
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Notes:

The credits in this certificate program apply toward the Business Administration Associate in Science degree.

Most certificate courses are offered only on the East Campus.

Specialized courses may not be offered every session or on every campus.

Human Resources Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Human Resources Management.

Program Outcomes

  • Perform the Management Functions.
  • Use basic Business Application Software.
  • Perform basic Human Resources Functions.
  • Assess ethical issues in Business situations.
Foundation Courses
MAN 2300INTRODUCTION TO HUMAN RESOURCES MANAGEMENT3
MNA 2320HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING *3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS 13
or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE)
GEB 1011INTRODUCTION TO BUSINESS3
Total Credit Hours12
*

This course has a prerequisite; check description in Valencia catalog.

1

CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course.

Notes:

The credits in this certificate program apply toward the Business Administration Associate in Science degree.

Most certificate courses are offered only on the East Campus.

Specialized courses may not be offered every session or on every campus.

International Business Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of International Business.

Program Outcomes

  • Describe the impact of language, culture, religion and local government regulations on the conduct of international business.
  • Explain the demographics, market segmentation and the selection of target markets as applied to the global business environment.
  • Demonstrate strategies for opening foreign markets, including pure exporting, use of local distributors, global manufacturing, operating wholly-owned subsidiaries and foreign direct investment.
  • Apply the planning process and develop marketing strategies for the international marketplace.
  • Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization’s integrative trade initiatives.
Foundation Courses
GEB 1011INTRODUCTION TO BUSINESS3
GEB 1350INTRODUCTION TO INTERNATIONAL BUSINESS +3
MAR 2150INTERNATIONAL MARKETING *3
FIN 2051INTERNATIONAL FINANCE *3
Total Credit Hours12
+

 This course must be completed with a grade of C or better.

*

 This course has a prerequisite; check description in Valencia catalog.

Operations Support and Services

Technical Certificate

This program prepares students for entry level employment in the area of operations support and/or to provide supplemental training for persons previously or currently employed in this area. The content includes but is not limited to communication skills, supervision skills, employability skills, and general business procedures and operation.

Program Outcomes

  • Use basic business applications software

  • Compare selected theories of management

GEB 1011INTRODUCTION TO BUSINESS3
or GEB 2861 BUSINESS PROBLEMS ANALYSIS
GEB 1220WRITING AND SPEAKING IN BUSINESS 3
or ENC 1101 FRESHMAN COMPOSITION I
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
Total Credit Hours9

Real Estate Specialist

Technical Certificate

This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Real Estate.

Program Outcomes

  • Perform the management functions.
  • Use basic business application software.
  • Apply the effect of current economic trends on the real estate industry.
  • Appropriately use real estate terminology.
REE 1000REAL ESTATE PRINCIPLES AND PRACTICES3
REE 1400FLORIDA REAL ESTATE LAW3
CGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3
or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE)
Select one of the following:3
REAL PROPERTY FUNDAMENTALS *
INTRODUCTION TO BUSINESS
Business Elective(s)
Total Credit Hours12
Business Electives
These courses may be used for Business Elective credit if not being used as a Certificate requirement.
Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, SLS 1122, and SPC 1608.
*

 This course has a prerequisite; check description in Valencia catalog.

Notes:

The credits in the certificate programs apply toward the Business Administration Associate in Science degree, or the Business Management, Marketing, and Administration Associate in Science degree.

Specialized courses may not be offered every session or on every campus.

Social Entrepreneurship Specialist

Technical Certificate

This program is designed to teach students the fundamentals of designing, growing, and leading mission-driven enterprises.  As the traditional lines blur between non-profit businesses, governmental organizations, and business students will explore opportunities and challenges in this new business landscape.  Coursework covers impact/opportunity recognition, enterprise planning, leading a mission-driven enterprise, developing a marketing plan, measuring for impact, financial and impact management.

Program Outcomes:

  • Design and develop an enterprise plan to start a social enterprise.
  • Design and develop a social enterprise marketing/story-telling plan by using appropriate marketing and story-telling strategies.
  • Understand the basic principles of Management and Leadership in a mission-driven enterprise.
GEB 1011INTRODUCTION TO BUSINESS3
GEB 1155SOCIAL ENTREPRENEURSHIP3
GEB 2112ENTREPRENEURSHIP3
Choose one3
PRINCIPLES OF MANAGEMENT
PRINCIPLES OF MARKETING
BUSINESS LAW I
PRINCIPLES OF FINANCIAL ACCOUNTING
Total Credit Hours12