Rights & Responsibilities

As a student financial aid consumer,

You have the right to:

  • Be informed about financial aid application procedures, cost of attendance, aid available and renewal requirements.
  • Have confidential protection of your financial aid records. The contents of your financial aid file are maintained in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Request a review of decisions made by the Valencia College financial aid staff. A letter explaining your situation in detail should be submitted to the Director of Financial Aid.

You have the responsibility to:

  • Complete applications correctly and on time.
  • Read and understand all materials sent to you from Financial Aid and other financial aid agencies by e-mail and/or letter; keep copies of all forms and materials submitted.
  • Know and comply with the rules governing your aid program(s).
  • Comply with the provisions of any promissory note and all other agreements you sign.
  • Register for the appropriate number of credits and maintain satisfactory academic progress.
  • Request personal assistance if you have questions or do not understand the information provided to you.
  • Register for courses that count toward your degree or certificate.