Administrative Office Management
Associate in Science Degree (CIP# 1552020401)
This program is designed to prepare students for office support positions of receptionists, administrative assistants, records managers, office supervisors and managers and other office related positions. The program prepares students for immediate employment in a business office and provides training for both first-time job seekers and experienced employees who wish to advance in their careers.
Although scheduling may not always provide for the following progression of courses, students should use the foundation, intermediate and advanced course sequence as a guide in program planning.
Students are strongly encouraged to consult a Career Program Advisor in the department office for assistance in determining the best education plan for their career goals.
All degree-seeking students must satisfy entry testing requirements and satisfactorily complete all mandatory courses in reading, student success, mathematics, English, and English for Academic Purposes in which the student is placed.
Alternative Ways to Earn Credit toward this Degree
Graduates of specific programs at Orange Technical College and Osceola Technical College, as well as other institutions may be eligible to receive college credit for courses in this program. You may also be eligible to receive credit toward this degree if you have earned one of the approved Gold Standard industry certifications or Career Pathways credit. To learn more about Valencia’s award of credit options, visit valenciacollege.edu/asdegrees/credit_octc.cfm. Eligible students should contact the Career Program Advisor in their academic department for more information about the requirements for the award of credit.
College Credit Technical Certificates
The Office Administration A.S. degree also offers the following college credit certificate programs. These certificates can put you on the fast-track to reaching your career goals. They are designed to equip you with a specialized skill set for entry-level employment or to upgrade your skills for job advancement. Most can be completed in one year or less, and all of the courses in the certificates are embedded in the A.S. degree. You can earn the certificates as you progress through your A.S. Degree or as a separate, stand-alone credential. Click on the Certificate tab at the top of the page for more information about the certificates that are offered.
- Office Support (12 credits) (CIP # 0552020403)
- Office Specialist (18 credits) (CIP # 0552040704)
- Office Management (27 credits) (CIP # 0552020401)
Start Right
Degree-seeking students enrolling at Valencia for the first time will have a limited range of courses from which to choose for their first 18 college-level credits. Within the first 18 college credit hours, you will be required to take ENC1101 (3 credits), and if applicable, SLS 1122 (3 credits) and a mathematics course appropriate to your selected meta-major (3 credits). The remaining courses will be chosen from the General Education Core Courses in humanities (3 credits), science (3 credits), or social science (3 credits), and/or the introductory courses within the A.S. degree programs. For specific courses see the Foundation Courses on the “Program Requirements” tab. For course sequencing recommendations, see your Career Program Advisor or create an education plan by logging into Atlas, clicking on the LifeMap tab and clicking My Education Plan.
Potential Careers
- Administrative Assistant
- Office Supervisor
- Office Manager
- Executive Secretary
- Executive Assistant
- Professional Assistant
Salary & Earnings Information
For career information related to this program, please visit O*Net OnLine.
Contacts
Future Students
To learn more about this program, contact Enrollment Services at enrollment@valenciacollege.edu or 407-582-1507
or visit valenciacollege.edu/office-administration/.
Current Students
Contact the campus Career Program Advisor below for more information:
East Campus
Betty Wanielista, Program Chair: 407-582-2347
bwanielista@valenciacollege.edu
Lisa Larson, Career Program Advisor: 407-582-2503
llarson9@valenciacollege.edu
West Campus
Marie Howard, Program Chair: 4078-582-1423
mhoward@valenciacollege.edu
Beverly Johnson, Career Program Advisor, West Campus: 407-582-1890
bjohnson@valenciacollege.edu
Osceola Campus
Coleen Jones, Program Chair: 407-582-4851
cjones3@valenciacollege.edu
Ross Laverdure, Career Program Advisor: 407-582-4355
rlaverdure@valenciacollege.edu
Internship and Workforce Services
If you need assistance with job resources or in locating an internship, please visit: valenciacollege.edu/internship.
Program Outcomes
- Support management in office administration.
- Prepare business documents.
- Manage records.
- Demonstrate business communication skills.
- Utilize appropriate office technology.
- Execute the duties of an office administrator.
| Foundation Courses | ||
| ENC 1101 | FRESHMAN COMPOSITION I +*~ | 3 |
| SLS 1122 | New Student Experience ~ | 3 |
| OST 1100C | KEYBOARDING AND DOCUMENT PROCESSING I C1 | 3 |
| OST 2854C | MICROSOFT OFFICE (APPLICATIONS PACKAGE) C1 | 3 |
| OST 1335C | BUSINESS COMMUNICATIONS C1 | 3 |
| Intermediate Courses | ||
| Humanities | See Gen. Ed. Core or Institutional Requirement ~ | 3 |
| OST 1110C | KEYBOARDING AND DOCUMENT PROCESSING II *1 C1 | 3 |
| OST 1355C | RECORDS MANAGEMENT AND LEGAL IMPLICATIONS C1 | 3 |
| OST 2501C | OFFICE MANAGEMENT C1 | 3 |
| OST 2756C | MICROSOFT WORD | 3 |
| OST 2813C | DESKTOP PUBLISHING | 3 |
| OST 2836C | MICROSOFT ACCESS (DATABASE MANAGEMENT) | 3 |
| Science or Mathematics | See Gen. Ed. Core Requirement +*~ | 3 |
| Advanced Courses | ||
| PSY 2012 | General Psychology ~ | 3 |
| OST 2858C | MICROSOFT EXCEL | 3 |
| GEB 1011 | Introduction To Business | 3 |
| OST 2120C | OFFICE ADMINISTRATION SIMULATION * | 3 |
| Office Administration Electives (Included are OST 2944 and/or Office Administration Electives) * | 6 | |
| Select one of the following: | 3 | |
| BASIC ACCOUNTING C1 | ||
| PRINCIPLES OF FINANCIAL ACCOUNTING * C1 | ||
| ENTREPRENEURSHIP | ||
| Principles Of Management | ||
| Business Mathematics | ||
| Total Credit Hours | 60 | |
| Office Administration Electives | ||
| Any of these courses not being used as a degree requirement: | ||
| ACG 2021C | PRINCIPLES OF FINANCIAL ACCOUNTING * | 3 |
| or APA 1111C | BASIC ACCOUNTING | |
| MAN 2300 | Intro To Human Resources Mgmt C1 | 3 |
| MTB 1103 | Business Mathematics | 3 |
| OST 1108C | BUILDING KEYBOARDING SPEED AND ACCURACY * | 3 |
| OST 1257C | MEDICAL TERMINOLOGY FOR OFFICE | 3 |
| OST 1320C | TEN KEY MASTERY | 1 |
| OST 1467C | INTRODUCTION TO BODY SYSTEMS FOR OST * | 3 |
| OST 1755C | MICROSOFT WORD - INTRODUCTION | 1 |
| OST 2828C | MICROSOFT POWERPOINT (PRESENTATION SOFTWARE) | 1 |
| OST 2852C | MICROSOFT EXCEL - INTRODUCTORY | 1 |
| SBM 1000 | Small Business Management | 3 |
| SLS 1303 | Job Search | 1 |
| SLS 2940 | Service Learning * | 1-4 |
| OST 2831C | MICROSOFT WINDOWS | 1 |
| ACG 2450C | COMPUTER ACCOUNTING | 3 |
| + | This course must be completed with a grade of C or better. |
| * | This course has a prerequisite; check description in Valencia catalog. |
| 1 | Students with prior experience and/or instruction in OST 1100C KEYBOARDING AND DOCUMENT PROCESSING I and/or OST 1110C KEYBOARDING AND DOCUMENT PROCESSING II should consult a Career Program Advisor about credit-by-examination or alternate possibilities. |
| (GR) | Denotes a Gordon Rule course. |
Notes:
Office Administration courses may be taught in a multilevel-class atmosphere.
C1 Indicates the course is part of a sequence which prepares students for the Certified Administrative Professional (CAP) Certification.
Expand your career opportunities with a Bachelor’s Degree in Business and Organizational Leadership (BASBOL) from Valencia. This degree builds on your skills, and prepares you for a supervisory or management role within your respective field. For more information, go to: Bachelor's Degree in Business & Organizational Leadership. Students who wish to continue their education should consult with a Career Program Advisor to determine the best education plan for their career goals.
Students wishing to transfer credits from this program to another institution must accept responsibility for securing approval from the transfer institution for acceptance of this degree.
Microsoft Certified Application Specialist Certification
The following courses will help prepare you to take the Microsoft Certified Application Specialist Certification. If you have received this certification prior to taking these courses, contact your Career Program Advisor about possible credit.
| OST 2756C | MICROSOFT WORD | 3 |
| OST 2858C | MICROSOFT EXCEL | 3 |
| OST 2836C | MICROSOFT ACCESS (DATABASE MANAGEMENT) | 3 |
Office Management
Technical Certificate
This certificate is designed for students interested in employment as office support managers in word processing or office administration departments. Areas covered include office technology, records management and legal implications, business communications, desktop publishing, and other office management support functions.
Program Outcomes
- Support management in office administration.
- Prepare business documents.
- Manage business records.
- Demonstrate business communication skills.
- Utilize appropriate office technology.
| Foundation Courses | ||
| OST 1100C | KEYBOARDING AND DOCUMENT PROCESSING I 1 | 3 |
| OST 2854C | MICROSOFT OFFICE (APPLICATIONS PACKAGE) (Applications Package) | 3 |
| OST 1355C | RECORDS MANAGEMENT AND LEGAL IMPLICATIONS | 3 |
| Intermediate Courses | ||
| OST 1110C | KEYBOARDING AND DOCUMENT PROCESSING II *1 | 3 |
| OST 1335C | BUSINESS COMMUNICATIONS | 3 |
| OST 2501C | OFFICE MANAGEMENT | 3 |
| Advanced Courses | ||
| OST 2813C | DESKTOP PUBLISHING | 3 |
| OST 2858C | MICROSOFT EXCEL | 3 |
| Office Managment Elective(s) | 3 | |
| Total Credit Hours | 27 | |
| Office Management Electives | ||
| All OST-prefix courses not being used as a requirement in this degree except OST 1141C | ||
| Any of these courses not being used as a degree requirement: | ||
| ACG 2021C | PRINCIPLES OF FINANCIAL ACCOUNTING * | 3 |
| APA 1111C | BASIC ACCOUNTING | 3 |
| MAN 2300 | Intro To Human Resources Mgmt | 3 |
| SBM 1000 | Small Business Management | 3 |
| SLS 1303 | Job Search | 1 |
| SLS 2940 | Service Learning * | 1-4 |
| OST 1320C | TEN KEY MASTERY | 1 |
| OST 1755C | MICROSOFT WORD - INTRODUCTION | 1 |
| OST 2828C | MICROSOFT POWERPOINT (PRESENTATION SOFTWARE) | 1 |
| OST 2852C | MICROSOFT EXCEL - INTRODUCTORY | 1 |
| OST 2831C | MICROSOFT WINDOWS | 1 |
| * | This course has a prerequisite; check description in Valencia catalog. |
| 1 | Students with prior experience and/or instruction in OST 1100C KEYBOARDING AND DOCUMENT PROCESSING I, and/or OST 1110C KEYBOARDING AND DOCUMENT PROCESSING II should consult a Career Program Advisor about credit-by-examination or alternate possibilities. |
Notes:
Office Management courses may be taught in a multilevel-class atmosphere.
This certificate program is eligible for Financial Aid.
Microsoft Certified Application Specialist Certification
The following courses will help prepare you to take the Microsoft Certified Application Specialist Certification. If you have received this certification prior to taking these courses, contact your Career Program Advisor about possible credit.
| OST 2756C | MICROSOFT WORD | 3 |
| OST 2858C | MICROSOFT EXCEL | 3 |
| OST 2836C | MICROSOFT ACCESS (DATABASE MANAGEMENT) | 3 |
Office Specialist
Technical Certificate
This certificate gives the student experience working with word processing and spreadsheet programs. These skills prepare students for mid-management level of employment in various office and business settings.
Program Outcomes
- Support management in office administration.
- Prepare business documents.
- Manage records.
- Demonstrate business communication skills.
- Utilize appropriate office technology.
| Foundation Courses | ||
| OST 1100C | KEYBOARDING AND DOCUMENT PROCESSING I 1 | 3 |
| OST 2854C | MICROSOFT OFFICE (APPLICATIONS PACKAGE) (Applications Package) | 3 |
| Intermediate Courses | ||
| OST 1335C | BUSINESS COMMUNICATIONS | 3 |
| OST 1355C | RECORDS MANAGEMENT AND LEGAL IMPLICATIONS | 3 |
| Advanced Courses | ||
| OST 2858C | MICROSOFT EXCEL | 3 |
| Office Specialist Elective(s) | 3 | |
| Total Credit Hours | 18 | |
| Office Specialist Electives | ||
| All OST-prefix courses not being used as a requirement in this degree except OST 1141C Computer Keyboarding. | ||
| SBM 1000 | Small Business Management | 3 |
| MAN 2300 | Intro To Human Resources Mgmt | 3 |
| SLS 1303 | Job Search | 1 |
| SLS 2940 | Service Learning * | 1-4 |
| OST 1320C | TEN KEY MASTERY | 1 |
| OST 1755C | MICROSOFT WORD - INTRODUCTION | 1 |
| OST 2828C | MICROSOFT POWERPOINT (PRESENTATION SOFTWARE) | 1 |
| OST 2852C | MICROSOFT EXCEL - INTRODUCTORY | 1 |
| OST 2831C | MICROSOFT WINDOWS | 1 |
| + | This course must be completed with a grade of C or better. |
| * | This course has a prerequisite; check description in Valencia catalog. |
| 1 | Students with prior experience and/or instruction in OST 1100C KEYBOARDING AND DOCUMENT PROCESSING I, and/or OST 1110C KEYBOARDING AND DOCUMENT PROCESSING II should consult a Career Program Advisor about credit-by-examination or alternate possibilities. |
Notes:
Office Specialist courses may be taught in a multilevel-class atmosphere.
Microsoft Certified Application Specialist Certification
The following courses will help prepare you to take the Microsoft Certified Application Specialist Certification. If you have received this certification prior to taking these courses, contact your Career Program Advisor about possible credit.
| OST 2756C | MICROSOFT WORD | 3 |
| OST 2858C | MICROSOFT EXCEL | 3 |
| OST 2836C | MICROSOFT ACCESS (DATABASE MANAGEMENT) | 3 |
Office Support
Technical Certificate
This certificate will give the student experience working with various computer applications. These skills enable a student to seek entry-level office support positions.
Program Outcomes
- Support management in office administration.
- Prepare business documents.
- Utilize appropriate office technology.
| Foundation Courses | ||
| OST 1100C | KEYBOARDING AND DOCUMENT PROCESSING I 1 | 3 |
| OST 2854C | MICROSOFT OFFICE (APPLICATIONS PACKAGE) (Applications Package) | 3 |
| Intermediate Courses | ||
| OST 2756C | MICROSOFT WORD | 3 |
| Office Support Elective(s) | 3 | |
| Total Credit Hours | 12 | |
| Office Support Electives | ||
| All OST-prefix courses not being used as a requirement in this degree except OST 1141C Computer Keyboarding. | ||
| SBM 1000 | Small Business Management | 3 |
| MAN 2300 | Intro To Human Resources Mgmt | 3 |
| SLS 1303 | Job Search | 1 |
| SLS 2940 | Service Learning * | 1-4 |
| OST 1320C | TEN KEY MASTERY | 1 |
| OST 1755C | MICROSOFT WORD - INTRODUCTION | 1 |
| OST 2828C | MICROSOFT POWERPOINT (PRESENTATION SOFTWARE) | 1 |
| OST 2852C | MICROSOFT EXCEL - INTRODUCTORY | 1 |
| OST 2831C | MICROSOFT WINDOWS | 1 |
| + | This course must be completed with a grade of C or better. |
| * | This course has a prerequisite; check description in Valencia catalog. |
| 1 | Students with prior experience and/or instruction in OST 1100C KEYBOARDING AND DOCUMENT PROCESSING I, and/or OST 1110C KEYBOARDING AND DOCUMENT PROCESSING II should consult a Career Program Advisor about credit-by-examination or alternate possibilities. |
Notes:
Office Support courses may be taught in a multilevel-class atmosphere.
Microsoft Certified Application Specialist Certification
The following courses will help prepare you to take the Microsoft Certified Application Specialist Certification. If you have received this certification prior to taking these courses, contact your Career Program Advisor about possible credit.
| OST 2756C | MICROSOFT WORD | 3 |
| OST 2858C | MICROSOFT EXCEL | 3 |
| OST 2836C | MICROSOFT ACCESS (DATABASE MANAGEMENT) | 3 |